PFS Consulting & Services understands that dysfunction within a Managed Care Organization’s internal or
outsourced IT operations may not be the technology.All too often expensive transitions to new platforms
are the corrective actions taken when in reality the lack of functionality was a result of people and processes.Leadership, organization, planning, and communication in the deployment of current technology should always be examined
first.These are the areas where PFS Consulting & Services can bring experience and value.
Managed Care Application Providers
PFS Consulting & Services can
assist Managed Care IT Application and Service Providers that are experiencing difficulties with quality or timely delivery
of services to their customers.The principals of PFS founded an application service provider
(“ASP”) organization that specialized in the Medicaid Managed Care sector. For more than 25 years the company
delivered integrated IT applications, medical claims administration, and other related services to Medicaid Managed Care plans
and insurance companies participating with Medicaid. With clients in ten states we experienced the difficulties of maintaining
the highest levels of service quality and timeliness that comes with the implementations of responses to government mandates.
We also understand how success and rapid growth in customers and employees can impact service delivery. This is
the area where PFS Consulting & Services can bring experience and value.